Who are you?
ZandArtwork is a graphic studio located in Ankara , Turkey .
Since 2013 , all of our activities is highly focused on approches that brings our clients and audiences on
the cutting-edge of fascinating design in various industries that facialtissuesbox.com (this online store) is one of them in tissues industry.
We’re all inspired by discovering new perspectives that comes to our mind from environment , nature , etc. , and as you know, inspiration is the starting point of greatness in design world , so we started from this point to bring new viewports in desing field of tissue boxes around the world and trying hard to improve our experiences and skills continuously (non-stop).
We do things a bit differently , and that's the way we like it !
Can I resell or re-distribute your designs with others?
No. You are not allowed. You can use it in your projects, but you cannot resell it on other design platforms. Take a look here: Terms of use
Is there some download limit?
No, there is no limit. After completing purchase, you can download your file(s) as much as you want.
Can we use your designs for a commercial project?
Yes, of course. you can use it in any project without any limitations.
After purchasing I found that your design does not fit my inquiry. Do you accept request a refund ?
Since Facialtissuesbox.com is offering non-tangible digital goods , we do not issue refunds after the payment is made
Do you send us an invoice for our purchase ?
Sure. You will get an invoice through PayPal payment process and another will be sent you via email after purchasing including full details.
How can we make the Secure payments? What payment gateway do you support?
It is very simple; the payments can be made SECURE PAYMENT through PayPal (visa, master credit card., etc).
You don’t need to have a Paypal account. If you are in a country that PayPal does not support , don't worry . Please ask us to give you another payment gateway.
Just tell us: This email address is being protected from spambots. You need JavaScript enabled to view it.
What programs do I need to use your design files?
A: You need a 7zip program to extract downloaded file(s). It is available for download at:
http://www.7-zip.org/download.html
B: To handle design files, You need Adobe Photoshop CS5+
What files will I get from your site after purchasing ? How do I get my files?
You should first create an account on our site (Top left corner of page) .Then continue your purchasing process . After payment via PayPal , you will be redirected to licensee form to fill out your company (brand) information. After a while , you will get your license and design files in a 7Zip file that including:
A. Your original purchased layered file in psd format
B. A license file in PDF format for file(s)
C. A set of preview images of file
D. Any other stuff (if included in the package - it mentioned in details of design) Also , details of your purchasing will be sent to your email including download link again. If you have any issues or need more help or details about this process , do not hesitate and ask us : This email address is being protected from spambots. You need JavaScript enabled to view it.
PayPal does not support in my country. How can I buy your designs?
If you are in a country that PayPal does not support , don't worry . Please ask us to give you another payment gateway.
Just tell us: This email address is being protected from spambots. You need JavaScript enabled to view it.
Can I order you some special designs in exclusive license?
Sure. If you need an original/dedicated/exclusive/ design , you can contact us and tell us more about your project to: This email address is being protected from spambots. You need JavaScript enabled to view it. . If there is a fit, we will gladly design for you.
I need an exclusive license. What should I do?
All of our designs are under an exclusive license.
What's there inside of your design packages?
Each package you purchase contains these items:
- Facial tissue box 's layered artwork in psd format
- product images of tissue box (jpeg) from diffrent sides
- License agreement in pdf format
- Not any box mockups included ! ( you will not get any mock-ups)
Do you give me a great discount?
It's a typical request from prospects in small companies and who are not brands.
But we usually do not give any discount , because it's not a meaningful request in business. We have offer programs in some times of year that our clients will be informed and get benefits from that.
Can I put advertisement on your website?
No you can't. We know that many blogs and other sites like us , however we do not like advertising on our stores
I love your designs, how can I share my feeling?
Want to thank us? Just follow us on our social channels : Instagram , twitter and pinterest and say your feeling in words. We are so willing to get feedback from our followers.
Can I design something and put on your store for sale?
Well actually , we make all of our designs ourselves according to our polices. So , we do not share and sell any designs from others.
What payments are accepted?
By default , we accept and prefer secure online payments using your credit card, debit card, or
your bank account via PayPal . You can pay by cards on PayPal without having an account on PayPal. If PayPal doesn't support in your area , please ask us to give you an alternate payment gateway. Send your request to : This email address is being protected from spambots. You need JavaScript enabled to view it.
Are my payments secure?
Yes. All of our payments are made via PayPal’s secure payment gateway. We never store your credit card or account details
Who owns the copyright for the designs you sell?
We sell our designs under an exclusive license. We grant you using exclusive design (s) in your projects and products in a specific time frame and only you will own designs, but the main copyright will belong to us. Please take a look here: License Details
Do you accept credit cards?
Yes, using PayPal.com, you can make payments using your Visa, MasterCard, Discover, and American Express (excluding American Express Corporate) cards
Before buying, I want to see your designs with my logo rather than your Tibex logo to test it, if your designs fit my brand or not. Do you do that?
Sorry to say that NO, we do not that for free. If you want to see mockups in your logo , you should charge for that. For more details , contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.
Do you sell each design to one buyer exclusively?
Yes, certainly. To know more about our license: Licenses
What does mean "Exclusive License" ? and what advantages have?
An exclusive license is 3rd layer (top) of our licensing system that has high advantages for buyers that is:
- Design(s) will be sold only to one buyer, not to anyone else. The buyer will be just the buyer of that design.
- Design(s) will be removed from our website and our social media
- Print runs and usage is unlimited
- It makes sure that you will be the only owner of the design in the time frame of your license(s)
Do your designs have a copyright?
Sure. All of our designs published under our 3-layer licensing system. For more details read : License Details
I want to replace my purchased design(s) with another design(s). What do I do?
We're sorry to say that: You can not replace!
I want to see your designs that have never been seen by someone and not updated on your site. Would you send me your unseen designs in private?
It is only possible for our VIP clients
Who are VIP clients?
When a buyer becomes a VIP client that total his/her total purchase amount reaches over $1000 (one thousand dollars)
I have purchased designs from you , but I lost files. Could you send me the files again?
Sure. Just ask us: This email address is being protected from spambots. You need JavaScript enabled to view it.
I want you to remove my purchased designs from your site, so that someone else can not be able to buy it again
It is possible when your license is Exclusive. For Standard and Extended license types , we do not remove designs form our site after buyer's purchasing. You should upgrade your license to an Exclusive one
Are we allowed to use and print your design on our other products ( Napkin , Toilets , ...) rather than tissue box?
It depends on your license type. You can do only in "Exclusive" & "Extended" licenses , but you are limited in "Standard" license . For more details: License Details
"Kleenex" designs on your site , belongs to you?
The designs on our site with "Kleenex" logo are dummy mock ups and not belongs to Kimberly-Clark company. We presented them in Kleenex cover to show clients that how well a design can be more impressive with a famous brand!
How can I order designs? What is the process?
The process starts with choosing your favorite designs. Then add each design you like to your card by pressing "Add to Card " button. Just then follow steps in card to proceed and complete purchase.
All steps in a brief:
1- Adding designs to card
2- Proceed to checkout card
3- Agree to license terms
4- Create a new account / Login account
5- Make payment on PayPal
6- Fill out the Licensee form
7- Download files and license
I can't open files. Which program do I need?
Design files are in *.psd or *.ai format. That means you need Adobe Photoshop CS5+ or Adobe Illustrator CS5+ to open and modify files.
Which program do I need to see colors of designs correctly?
You need Adobe photoshop CS5+ to open , view or modify design files.
What do exactly sell? Printed tissues box or graphic design for tissue box?
We sell only graphic design files for facial tissues box. In other words , the buyer will get the design file in Adobe Photoshop format(psd) and license files in PDF format. We do not serve any printing and related services. We are only graphic studio and all of our activities highly focused on creating packaging design sources for professionals.
So what you get from this site is only digital file not any physical assets!
Who are your target audiences?
Mainly, facial tissues producers and brands, especially , those who are producing tissue box are our customers around the world.
Since , packaging design is a professional service , most of brands prefer to get their packaging designs from professional graphic studios like us.
So , this store is a safe and honest place for brands to get impressive designs for their packs.
Is "Tibex" your brand? Do you produce tissue product with Tibex logo?
Yes. Tibex is our dedicated brand for tissue box. We use it on our mock ups.
How much is your design quality? What is the resolution of your designs?
Our raster psd files has a 300 DPI resolution in CMYK. Also we captured a snapshot of quality in actual size in brief image of each design in product page ( As you see in image)
Also , you can see the specification chart for each design on the right side of each product page.
How can I test and ensure about your design quality before I purchase any ?
We have a free category , that our buyers can download and test our design quality for free.
Just taste it! Free designs
Why do you put different views of the box for each design ?
At the point of sale, it is very important for brands to know how well the tissue box looks nice and impressive. Also shelf view and merchandising is critical in some designs that we put shelf views of design in product page. Actually, this is very useful for marketing department of brands.
Can you explain more about the long description image in product page? What does it use?
This long description image gives you more details about design that is:
a. Color mode / Resolution : CMYK / 300 DPI
b. You can find out that how much quality has the design by inspecting the actual size preview
c. By providing a preview of the layer panel of design , tells that design is a layered-based artwork and you can see layers of design and see how well layers orgnized!
d. A whole preview of artwork in the art board in Photoshop or Illustrator
e. The format of design which is in psd or Ai by PS or AI icon at the top left corner
How much quality have your designs in printing? Are their quality as well as what we see in the snapshots?
Sure. Our designs created in ultra high quality from the scratch that means you will get a high quality in printing. So that you will be surprised for that! We do not use low quality resouces in our artworks at all!
Your boxes looks very realistic. Are they really photos of printed boxes?
Not really ! We use mock-up technique in creating preview images of our designs. They are not printed and not taken photos. It 's just a mock-up!
Can you insert my data and my brand info on the purchased design? I need design with my data
Of course. But we do not that for free. You should charge for each design.
Can you redesign your design to fit our box sizes? I mean that it is possible to redesign purchased design to fit our box size then deliver to us?
Sure. It's as a part of our extra services , but it is not free . You need to charge for that separately
Is your box size the same size as our boxes?
No. Every brand has its especial box size.
Do you use standard cut-line and die-cut forms in your boxes?
Yes. Standard cut-line & die-cut forms applied to all of our designs and tested in 3d software to work correctly. Also we have inserted the die-cut & crease-line layer in each design file.
Are your design layered? What does a layered artwork mean?
All of our designs are layered that means , you can:
Modify , resize and edit designs easily.
Also, all layers organized very well to make easy to modify.
Can a design studio buy and use your designs for their clients?
Yes, of course. Any design studios and advertising companies can purchase and use our designs for their clients. If the studio wants to own the full copyright for the design, there is no problem. We can transfer it.
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